Refund policy

Customer satisfaction is our priority.

Returns

• Customers can request a return within 7 days of receiving the product.
• Products must be unused, in original packaging, and in resellable condition.

Non-Returnable Items

• Personal care items
• Opened or damaged products caused by misuse
• Clearance or final sale items

Refunds

• Refunds are processed after product inspection.
• Approved refunds may take 5–10 business days depending on the payment method.

Exchange Policy

We replace products if they arrive damaged, defective, or incorrect.

For return or refund assistance, contact:
souqefysaudi@gmail.com